

Press Windows key + E (File explorer Windows will be opened with this key combination).In case the above does not work, please provide the Intel® DSA logs for the tool and uninstaller: Download and reinstall the latest Intel® DSA version, run the installer as administrator (right-click on the icon and choose Run as Administrator).ĥ. Remove any remaining files from the Intel® DSA in the system using the Uninstaller tool.Ĥ. A new window opens that offers to uninstall the program.ģ.


It is important to get to the driver page as that is where the bios updates are to inoculate your computer against Spectre with Dell's bios update. You might try going to the site using 'incognito mode', might help. I don't know which browser you're using, but I tried with Chrome and Edge and had no problems accessing the drivers and downloads on the left side of the page. I have no problem going to the Dell support page entering my service tag and accessing the drivers for my computer. I have a XPS 8500 desktop, running Windows 10, pro. I checked and it is nowhere on my computer. I can't simply go to the support/drivers page.Īny other suggestions would be appreciated.įotograffic, I have not used the Dell Assist in a very long time. When I go to the Dell laptop support page, it requires that I enter my service tag when I did it forced me to download the Support Assist app again. However, The Dell Update-SupportAssist Update Plugin won't uninstall. I found 2-3 Dell Assists on my computer (the latest w10) and uninstalled them all. I've been using Dell Assist for years, sometimes it "disappears" or won''t work, I've re-installed it a few times, it always worked afterwards. Re-install Dell Assist and it "should" work.good luck.
